Basket Recorder Pro
Accedi

Support

Basket Recorder Pro

For help with the app or the club website, to report a problem or for requests about your data, write to [email protected]. We usually reply within a few days.

What to include

  • The email you sign in with and the club name.
  • Your device (iPhone, iPad, Android or browser) and, for a game, its date and opponent.
  • What you were doing and what happened; a screenshot helps.

Purchases and credits

If a purchase did not credit the club, write to us with the club, the date and, if you have it, the App Store or Google Play order number. Refund requests for a purchase go to Apple or Google.

Deleting your account

Sign in to the Basket Recorder Pro website and open Account › Delete account (from the app: Account › Delete account): you see what will be deleted and confirm. If you prefer, write to [email protected] from your account’s address: we complete the deletion within 30 days. If you own a club with other members, we first decide together whether to close it or hand it to another member.